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Can't Hear On The Phone?

Read Captions of Everything They Say!


Read and understand while hearing your caller’s voice.

CapTel phones work with a no-cost Captioning Service to show every word your caller says. It’s like closed captions on TV, for your phone!

Select the option that’s best for you below.

No Cost

Request a CapTel Phone at no cost.

Equipment Distribution Service (EDS): Low-income N.C. residents may qualify to receive a CapTel phone at no cost through the Equipment Distribution Service from the N.C. Division of Services for the Deaf and the Hard of Hearing (DSDHH).

In order to qualify CapTel phone through the Equipment Distribution Service, an applicant must:

  • Be a legal resident of North Carolina.
  • Have income equal to or less than 250% of the current federal poverty level.
  • Have hearing loss.
  • Receive a CapTel demonstration from a telecommunication consultant at a regional center.
How to get a CapTel phone

No Waiting

Order Your Phone Now for $75

We’ll ship your Sprint CapTel phone directly to you, so you can get connected faster.

Order now

No Cost

Apply to Get Your Internet-based Phone for $0

You will need:

  1. Download the certification form below and have it signed by a hearing health professional to verify hearing loss.
  2. Fax or email the completed certification form to:
    1-608-238-3008 (Fax) or
Download certification form

What Is CapTel?

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